Which of the following steps is included in the change process?

Commitment is a crucial step in the change process as it represents the support and dedication required from individuals and stakeholders towards the change initiative. When individuals demonstrate commitment, they actively engage in the process, fostering a sense of ownership and responsibility regarding the change. This step is vital because it sets the foundation for successfully navigating the complexities of change by ensuring that everyone involved understands the importance and benefits of the change initiative.

In the context of the change process, commitment facilitates buy-in from team members, encourages communication, and helps to mitigate resistance. When people believe in the goals and rationale behind the change, they are more likely to participate positively, contributing to a smoother transition and more positive outcomes.

While other steps like adoption, implementation, and normalizing are indeed important parts of the change process, commitment serves as the driving force that enables those subsequent steps to occur effectively. Without the proper level of commitment, even the best strategic plans may struggle to gain traction and deliver the desired results.