What is the stage of the change process where individuals refuse to believe that the change will impact them?

The stage of the change process where individuals refuse to believe that the change will impact them is referred to as denial. In this initial phase, people may be unaware of the necessity for change or may consciously reject the idea of change, often due to fear, discomfort, or uncertainty about the new circumstances. Denial can manifest as a refusal to acknowledge the need for change or an illusion that the existing situation will remain unchanged.

In the change process, denial serves as a psychological defense mechanism, allowing individuals to cope with the stress associated with the potential transitions they are facing. This stage is critical, as recognizing and addressing denial is often the first step toward moving individuals through the change process effectively.

The other stages, such as acceptance, negotiation, and exploration, occur later in the process. Acceptance involves recognizing and embracing the change, negotiation often includes bargaining or discussing terms related to the change, and exploration relates to actively seeking ways to adapt and implement the change. Understanding where denial fits into the broader change process can help in devising strategies to support individuals as they progress toward acceptance and ultimately adjusting to the new reality.